Privacy Policy

1. Information we collect

Information you give us. When you place an order, create an account, join our email list, apply to our affiliate program or contact us, we collect details such as your name, email address, phone number, billing and shipping address, and the contents of your messages.

Payment information. Payments are processed by our third-party payment processors. We do not store full card numbers on our servers.

Information collected automatically. Like most websites, we use cookies and similar technologies to collect device and usage information such as IP address, browser type, pages viewed, referring site and the items in your cart.

2. How we use your information

• To process, ship and support your orders, including order and shipping emails.
• To answer questions and provide customer support.
• To prevent fraud and keep our store secure.
• To send marketing emails such as restock reminders and offers, when you have opted in or where otherwise permitted by law. You can unsubscribe at any time using the link in any email.
• To understand how our site is used and to measure and improve our advertising.
• To run our affiliate program, including tracking referrals and paying commissions.

3. Cookies, analytics and advertising

We use cookies to keep your cart working, remember preferences and track affiliate referrals. We also use analytics and advertising tools, including Google Analytics and Google Ads, which may set their own cookies to measure site traffic and the performance of our ads. You can control cookies through your browser settings and opt out of personalized Google ads at adssettings.google.com.

4. How we share information

We do not sell your personal information. We share it only with service providers that help us run the store, such as payment processors, shipping carriers and fulfillment tools, our website host, email delivery services and analytics or advertising providers, and only as needed for them to perform those services. We may also disclose information if required by law or to protect our rights, customers or business.

5. How long we keep it

We keep order records for as long as needed to fulfill orders and meet legal, tax and accounting obligations. Marketing data is kept until you unsubscribe or ask us to delete it.

6. Your choices and rights

You can unsubscribe from marketing emails at any time. Depending on where you live, you may have the right to access, correct or delete your personal information, or to opt out of certain uses. To make a request, email us at the address below. We will not discriminate against you for exercising these rights.

7. Security

We use reasonable technical and organizational measures to protect your information, including encrypted (HTTPS) connections. No method of transmission or storage is completely secure, so we cannot guarantee absolute security.

8. Age requirement

Our store is intended only for adults purchasing for laboratory research. We do not knowingly collect information from anyone under 18.

9. Changes to this policy

We may update this policy from time to time. The effective date at the top of this page shows when it was last changed.